FAQ

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Frequently
Asked Questions

LIVE CHAT AGENTS FOR HIRE
About LetsChat 24x7

Learn who we are,
what we do,

If you have any more questions, feel free to send us a email . We would love hearing from you!
1. What does LetsChat 24x7 company do?

LetsChat 24×7 is a remote staffing company that helps businesses across the United States and Canada hire dedicated IT and non- IT professionals from India. We connect companies with experienced talent in IT, digital marketing, administration, accounting, engineering, legal support, healthcare support, customer service, and other business functions.

2. Which countries do you serve?

We primarily help businesses located in the United States and Canada.

3. What industries do you serve?

We work with businesses across a wide range of industries, including:

  • Information Technology
  • Software Development
  • Healthcare
  • Legal Services
  • Engineering
  • Construction
  • Accounting & Finance
  • Manufacturing
  • Real Estate
  • eCommerce
  • Marketing Agencies
  • Professional Services
  • Startups
  • Small Businesses
  • Large Enterprises
4. Do you help startups?

Absolutely. Startups often use our remote staffing solutions to build experienced teams while managing hiring costs.

5. Do you work with large enterprises?

Yes. We support startups, growing businesses, SMEs, and enterprise organizations.

IMPROVE YOUR ROI

Hiring Process
Of Lets Chat 24x7

Understand how we source, screen, and help you hire the right professionals.
6. What is your hiring process?

Our hiring process is simple:

  • After a brief meeting with you, we understand your hiring needs.
  • We source, interview and pre-screen qualified candidates.
  • We send you the top 3-4 shortlisted candidates.
  • You get to interview your preferred candidates.
  • You make the final selection of the candidate who best fits your team.
  • We send them a job offer to join our back office. After completing their notice period at their current company, they will join us and start working with you directly.
7. How long does the hiring process take?

Depending on the role and experience required, qualified candidates are often available within a few weeks. Specialized positions may require additional sourcing and screening.

8. Can I interview candidates before hiring?

Yes. You interview every shortlisted candidate before making a hiring decision. You remain in complete control throughout the selection process.

9. How are candidates screened?

Candidates go through a comprehensive screening process that may include:

  • Resume evaluation
  • Communication assessment
  • Technical evaluation
  • Professional experience review
  • Background verification.
10. How do I get started?

Simply connect with LetsChat 24×7 through our website, tell us about the role you want to fill, and our team will guide you through the hiring process—from candidate sourcing to onboarding your new dedicated professional.

Benefits of Live Chat
Hiring Options & Team Growth

Flexible hiring solutions designed
to support your business as it grows.

11. Can I hire just one employee?

Yes. Whether you need one dedicated professional or an entire remote department, we can help.

12. Can I build a complete remote team?

Absolutely. Many businesses hire multiple professionals across different departments, allowing them to build complete remote teams that support business growth.

 

13. Can I hire professionals for permanent roles?

Yes. Many businesses hire dedicated remote professionals as long-term members of their teams.

 

14. Can I replace or add more professionals later?

Yes. As your business grows, you can expand your remote team at any time.

15. Can I hire professionals for multiple departments?

Yes. Many clients hire professionals across IT, marketing, administration, accounting, engineering, customer service, and other departments.

Working with Your Remote Team

Pricing &
Business Benefits

Understand the financial advantages and business value of remote staffing.
16. Do professionals work exclusively for my company?

Yes. Dedicated professionals work only for your business during your working hours.

17. Can employees work in my time zone?

Yes, the whole team works according to your timezone.

18. Can remote employees work full-time or part-time?

We only provide full-time employees because sharing the resources can breach the privacy of your company. All our employees work exclusively for you and your timezone.

19. What communication tools do remote professionals use?

Professionals are experienced with popular collaboration tools such as:

  • Microsoft Teams
  • Slack
  • Zoom
  • Google Meet
  • Asana
  • Trello
  • Jira
  • ClickUp
  • Monday.com
  • Basecamp

They can also adapt to your preferred software.

20. Will remote professionals use my existing software?

Yes. They work with your existing systems, software, CRMs, project management platforms, and internal processes.

Working with Your Remote Team

Pricing &
Business Benefits

Understand the financial advantages and business value of remote staffing.
21. Why should I hire remote professionals through LetsChat 24x7?

Hiring through LetsChat 24×7 gives you access to experienced professionals while significantly reducing recruitment, payroll, and operational costs. You gain dedicated team members who work exclusively for your business without the overhead of local hiring. Most importantly, you are dealing with a Canadian company, not just another outsourcing company from abroad.

22. How much can I save by hiring remotely?

Many businesses reduce hiring costs by up to 70% compared to local recruitment while maintaining high-quality talent and productivity.

23. Are there any hidden fees?

No. We believe in transparent pricing. All costs are discussed before hiring begins. And it’s a fixed monthly fee, so there are no hidden surprises or costs.

24. What types of businesses benefit from remote staffing?

Remote staffing is ideal for businesses looking to reduce hiring costs, scale quickly, access specialized skills, improve operational efficiency, or expand without increasing office overhead.

Security, Quality &
Professional Standards

See how we protect your business and maintain high-quality remote talent.
25. What happens if the hired professional is not the right fit?

If a candidate is not the right match, we’ll work with you to find a suitable replacement.

26. How do you protect confidential business information?

We encourage confidentiality agreements (NDAs), secure communication practices, and controlled access to company systems to protect your sensitive information.

27. Can remote professionals sign Non-Disclosure Agreements (NDAs)?

Yes. All our remote staff are required to sign NDAs and other employment agreements required by your business.

28. What qualifications do your professionals have?

Our professionals come from diverse educational and professional backgrounds with relevant industry experience and role-specific expertise.

29. Do professionals speak English?

Yes. Strong English communication skills are part of our screening process for client-facing and collaborative roles.

OUR ANNOUNCEMENTS

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Lets Chat 24x7 LtdHeadquarters
Building Better Teams, Remotely
OUR LOCATIONSWhere to find us?
https://i0.wp.com/letschat24x7.com/wp-content/uploads/2021/10/b73235-3.png?fit=600%2C300&ssl=1
Address: 10215 178 Street NW Edmonton AB Canada
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Lets Chat 24x7 LtdHeadquarters
Live Chat Support for Your Website | Dedicated Lead Generation Team
OUR LOCATIONSWhere to find us?
https://i0.wp.com/letschat24x7.com/wp-content/uploads/2019/04/img-footer-map.png?fit=280%2C142&ssl=1
Address:10215 178 Street NW Edmonton
STAY IN TOUCHLetschat 24x7 Social links