We know that a significant number of visitors who visit your College or University’s website have common questions & similar concerns.
Quick replies to students can convert leads into more admissions. If the visitor has questions on fees, syllabus, courses or new adaptations, answers are given with full details.
Addressing tons of emails on repeat issues can unnecessarily occupy your staff with time consuming-unproductive tasks, which results in a waste of time & effort. Let’s not forget that for today’s tech-savvy generation, it’s old fashioned!
Keeping in mind that a lot of website traffic comes from international students looking to apply, it would be a huge help having someone on your website 24×7 to answer basic queries.
We chat with your prospective students & their parents 24×7 on your website!
Here are a few things that our trained & intelligent chat agents can do for you:
- Schedule campus visits, counselling sessions, interviews & other meetings for students & staff members. We can notify you about leads and appointments in real-time by email.
- Answer enquiries from students & visitors, such as; “Who do I contact for my transcripts?”
- Assisting students with depositing fees & coordinating other meetings & events.
- Inform your visitors about various programs and updates.
- Deliver seamless customer support to make your college or university website student-friendly.
- Serve as a 24×7 counselor to the students for admissions, examinations, stress, bullying etc.
